STILL CARE PROFILE
As a partner of STILL, who is in the business of intralogistics and MHE for so long, we understand that to make working with our clients a success is an excellent after sales service program.
We like to introduce PT Eurotrucks Makanika Prima’s STILL CARE as our aftersales service division. With every STILL product you buy, you are not only to receive the premium of real quality, but also, thanks to our STILL CARE services you can be sure you are getting the comfort of safety and security.
With direct support from STILL Germany and their extensive training program, our STILL CARE technicians are continualy trained to maintain and expand their skill. Every customer is assured that our technicians are always of the highest quality working condition under our company’s uniform standards.
We also commit to progressively expand our service network throughout Indonesia to be closer to our clients wherever they maybe.
Whether the chassis, drive unit or mast, each mechanical and electrical component of a forklift trucks must function perfectly in order to ensure a smooth working process and safety in the work place. Costly expense for repairs can be considerably reduced. The trucks always ready for operation, and repair can be planned in advance to suit your operation process.
ON CALL REPAIRS
Our team are ready for on-call repair. STILL has developed a special diagnostic system (including the necessary diagnostic technology) which drastically reduces the testing process with fault finding.
However the essential basis for this innovative system is, and will remain, the great experience of our service engineers, and direct support of information from STILL service department in Hamburg Germany to each technician in the fields, even at your location. This count the most.
SERVICE MAINTENANCE CONTACT
Another product under our STILL CARE Division is a yearly basis of service of maintenance contract. Customer can take many advantages of this periodically schedule maintenance programs from different package option to choose from.
A preventive maintenance is the idea behind this, to keep your machines on top condition ready for daily operation. We will gladly go over with you further in details about our service contract program, and even tailor suit to best fit your operation needs